Refund and Returns Policy


All products sold on are guaranteed for life. You can contact us to initiate a refund, return or exchange at any time. You can return any product purchased from this page for full refund of the purchase price for life.


To return the product, you first must obtain a Return Merchandise Authorization number (RMA) from customer service by calling 855-OPTA-NAT (855-678-2628). Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is returned without a RMA number may not be eligible for a refund.

Once you have obtained your RMA please send the product back to:

OptaNaturals LLC

274 S 700 W Pleasant Grove, Utah 84062 


Once the product is received and checked by our warehouse, we will issue you the appropriate refund (or cancellation). Please allow up to 15 business days after we receive your returned product for refunds to be reflected on your card statement.

Additionally, please note the following:

  • All refunds will be processed to the original card used for purchase

Need help?

Contact us at [email protected] or 855-678-2628 for questions related to refunds and returns.

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